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When office staff and visitors enter the office, the first faces they see are of the office and reception staff. Their friendly faces greet people from morning until closing time. If an unwanted visitor without an appointment or reason enters the building, demanding access to someone inside, the receptionist is the first person to stand in his or her way.

What Happens if the Unwanted Guests Refuses to Leave?

Companies need to look out for the safety of their employees and visitors, but once an unruly and angry visitor enters the premises, a simple “no, you cannot pass” is not suffice. The

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